Frequently Asked Questions
We will not share your personal info with anyone.
If you opt in, we will send you our email newsletter to inform you of events, new products or deals. We will not share your email address with anyone else. You can always unsubscribe from those emails as well.
Refund and Return Policy
Yes, you can return new, unworn or unopened items for a refund within 30 days of purchase. We reserve the right to charge a 10% fee on some returns to cover shipping and restocking.
You cannot return or exchange custom items (i.e. special orders, custom embroidery or lettered apparel).
A 6% sales tax will be applied to any order shipping within Pennsylvania.
Orders are processed in 24-48 hours. Items are shipped out via USPS or UPS usually on Tuesdays and Thursdays.
Some orders may be drop shipped from a suppliers facility or fulfillment warehouse.
Oils and Chemicals will be shipped via Ground only. QCMW does not ship oils and chemicals to Alaska, Hawaii, APO/FPO, Canada or Puerto Rico. (sorry)
Custom items (i.e. special orders, custom embroidery or lettered apparel) may take a couple days longer before they ship out. If there is a delay on an item for any reason, we will contact you.
We will work on almost any vintage or classic bike you can bring in here. The knowledge base is largely old British, but we love anything on two wheels including scooters. The more unique or old something is will only make us more excited to work on it. So, bring us your pre 1980 – Vespa, Lambretta, Honda, Fuji, Bridgestone, Excelsior, Ace, Matchless, Sunbeam, Velocette, and what have you.
Machine work is quoted out on an individual basis.